Frequently Asked Questions About the Gateway to Solar Conference

 

General Questions:

Q: I’m interested in sponsoring, where do I learn more?
A: See all the details on sponsorship opportunities and benefits, answers to sponsorship FAQs, and more on our sponsorship page here.

Q: I want to speak at the Gateway conference, how do I apply?
A: Email conference@mnseia.org for more information on speaking at the conference. Please note that we can’t accept speaker submissions past September 17th, 2022.

Q: Is there a mobile app?
A: All registered attendees will receive download and login instructions for our Gateway to Solar Conference app a week or two before the event. The app includes the schedule, speaker and sponsor info, opportunities to connect with attendees, and more.

Q: How do I volunteer at Gateway to Solar?
A: More information on volunteer shifts and responsibilities can be found at the volunteer registration page here. If spaces are filled please still register to get on the waitlist. Volunteers receive a free ticket for the day they work.

Q: Will I receive an attendee list?
A: All registered attendees are given access to our mobile app a week or two before Gateway where they can connect with others and see who else is coming. Only sponsors receive a complete attendee list with contact information after the conference wraps.

Q: I'm looking for a media kit to spread the word about this conference, where can I find it?
A: The 2022 media kit is attached here. Thanks for sharing!

Attending Gateway:

Frequently Asked Questions About Attending Gateway

Q: How do I get there?
A: Please refer to our Venue page for directions and all details about the Hyatt Regency.

Q: What hotel should I stay at during the conference?
A: Reserve a room at the Hyatt Regency within MnSEIA’s discounted room block here.

Q: I have dietary restrictions or accessibility requests - what happens next?
A: When you purchase your Gateway ticket, please complete the registration information with your requests. If you or someone else already purchased your ticket, please email conference@mnseia.org and let us know. Attendees with dietary restrictions will need to pick up a card from the MnSEIA desk when you arrive at the conference to show lunch waitstaff and receive the correct food.

Q: I’m a nursing mother, do you have a private area for me?
A: Yes, we have a private mother's room with a mini-fridge. You are allowed to store anything you need within this room and no reservation is required, you can simply use it when you need. If you need help finding it, please ask someone at the MnSEIA desk.

Q: Is there a coat room or locked room for my valuables?
A: Yes! There is an open coat room that attendees can access at anytime and a locked room for your laptops or valuables. Ask at the MnSEIA desk for access to the locked room.

Ticket Questions:

Frequently Asked Questions About Tickets

Q: I’m a student, do you have student pricing?
A: Yes, we offer student pricing. Please email conference@mnseia.org to receive the discount code.

Q: How do I know if my company is a MnSEIA member to receive the discounted member ticket pricing?
A: All current MnSEIA members are listed on our website here. Please only select the member ticket if your company is a current, paid MnSEIA member.

Q: I want to transfer my ticket to a team member, can I do this?
A: Please email conference@mnseia.org with the name and email address of the currently registered attendee as well as the name, email address, job title, and dietary restrictions of the new attendee.

Substitutions are allowed for individuals within the same company, substituting multiple individuals is not permitted for a single pass.

Q: Can I buy a walk-up ticket at the Conference?
A: We strongly encourage everyone to purchase tickets ahead of time so we have accurate head counts for food. However, you can buy a ticket day-of at the MnSEIA desk for an additional $25 fee.

Q: I need to cancel my Gateway ticket, what happens next?
A: Our cancellation policy is:

  • Cancellation requests by September 17, 2022 will be eligible for a 50% refund. 
  • Cancellation requests after September 17, 2022 will not be eligible for a refund.
  • Cancellation of a registration does not cancel an attendee’s hotel reservation. Individuals are responsible for canceling their own hotel reservations. 
  • All registration cancellations must be submitted in writing to conference@mnseia.org. The date of the email cancellation request will be considered the cancel date. 
  • Requests for refunds received by September 17, 2022 will be processed after completion of the event. 

Sponsorship FAQ:

Frequently Asked Questions on Sponsoring/Exhibiting at Gateway

Q: How do I register/purchase a sponsorship?
A: You can pay online for tickets and sponsorships here. Please email conference@mnseia.org with questions or to request an invoice.

Q: What does the “table in exhibit space include”?
A: If you're sponsorship package includes an exhibit table, here’s what you can expect:

  • A 6 foot long table with a black tablecloth and 2 chairs. There is no pipe and drape as we found that more attendee engagement occurs in an open-area exhibit space.
  • Two full days of networking with our 400+ attendees. Exhibit tables are spread between a main exhibit area and a hallway that connects the conference rooms, so sponsors receive a lot of organic foot traffic!
  • WiFi and access to private conference rooms for meetings and business deals.
  • Please note: An exhibit table does not include conference passes for your booth staff. All your attendees have full access to conference sessions and keynotes, NABCEP training courses, breakfasts, lunches, and receptions.

Q: Who attends the Gateway to Solar Conference?
A: 2021 brought in over 415 attendees and we're expecting an even larger event this year! View last year's attendee list here.

Q: Will I receive an attendee list?
A: Sponsors will receive a complete attendee list the week after the conference.

Q: Where can I find an exhibitor information packet?
A: See the exhibitor info packet here. This includes information on technology requests, shipping, and a sponsor checklist.

Q: How do I register my attendees?
A: Please register your attendees here with the unique access code provided to you by MnSEIA by October 10th.

Q: What's my exhibit table number?
A: MnSEIA does not send out pre-assigned table placements. When you check-in to set-up your exhibitor space, we will direct you to your table at this time. View the floor plan here (the areas circled in red are where exhibitor tables are placed.)

Q: Where can my attendees stay?
A: MnSEIA has a discounted room block at the Hyatt Regency that can be reserved here. Please reserve your room by September 19th and learn more about the venue here.

Code of Conduct:

Q: What is the Conference Code of Conduct? 

MnSEIA is committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, ability, race, ethnicity, religion, national origin, or other protected characteristics. We expect all attendees, media, speakers, volunteers, venue staff, and exhibitors to help us ensure a safe and positive experience for everyone. This Code of Conduct outlines our expectations for behavior, as well as the consequences for unacceptable behavior. 

CODE OF ETHICAL CONDUCT: Be considerate, respectful, and collaborative. Refrain from demeaning, discriminatory, or harassing behavior and speech. Be mindful of your surroundings 
and of your fellow participants. Alert event venue security or MnSEIA staff if you notice a dangerous or harassing situation or someone in distress. 

UNACCEPTABLE CONDUCT: All who participate in the event deserve respectful treatment, regardless of the capacity in which they are attending. Unacceptable behaviors include: intimidating, harassing, abusive, discriminatory, derogatory, or demeaning conduct by any attendee, speaker, partner, exhibitor, or volunteer of the event or related event activities. MnSEIA defines harassment to include: offensive verbal comments related to gender, sexual orientation, race, religion, national origin, gender identity, or disability; use of nudity and/or sexual images in public spaces (including presentation slides); deliberate intimidation, stalking or unwelcome following; harassing photography or recording; sustained disruption of talks or other events; unwelcome physical contact or sexual attention. Attendees often combine professional activities with social interaction and while MnSEIA encourages such networking and strengthening of connections between participants, MnSEIA reserves the right to remove anyone whose social attentions become unwelcome to an attendee or exhibitor, who appears inebriated and who engages in conduct that interferes with the ability of other attendees and/or exhibitors to participate in and enjoy the event. Event participants are not permitted to bring firearms to the event. 

CONSEQUENCES OF UNACCEPTABLE BEHAVIOR: Unacceptable behavior will not be tolerated at the events whether by (including but not limited to) attendees, media, speakers, volunteers, organizers, venue staff, sponsors, or exhibitors. Anyone asked to stop unacceptable behavior is expected to comply immediately. MnSEIA, at its discretion, may bar those who violate this code from continued attendance or participation in some or all of the events, without refund of any fees paid, and may in appropriate circumstances bar violators of this code from attendance or participation of future events. 

MnSEIA Gateway to Solar Conference